Contact Kizo Shoes

Our team is here to help with your questions about Kizo footwear, orders, and product availability

How Can We Help?

Orders & Shipping

Questions about your Kizo order, shipping status, or delivery? We’ll help you track down your kicks.

Product Questions

Need details about specific Kizo styles, sizing, materials, or care instructions? We know every shoe inside and out.

General Inquiries

Anything else on your mind? From partnership opportunities to media requests, we’re listening.

Send Kizo a Message

    Before You Contact Us

    We respond to all customer inquiries within 1–3 business days. During peak seasons or major releases, response times may extend slightly, but we’re committed to getting back to you as quickly as possible.
    For orders placed through Amazon, we recommend contacting Amazon customer service first for the fastest resolution on shipping, returns, and order issues. If your question is about the Kizo product itself — sizing, authenticity, or product details — we’re here to help directly.
    Currently, Kizo Shoes are available exclusively through Amazon. This allows us to offer fast shipping, reliable customer service, and easy returns while we focus on designing the best footwear possible.
    We love hearing what our customers want to see next. While we can’t guarantee custom requests, we do pay close attention to feedback when planning new releases and specialty colorways. Drop us a message with your ideas — we’re always listening.
    All Kizo products sold through authorized Amazon listings include our official branding, quality materials, and signature construction details. If you have concerns about authenticity, contact us with your order details and product photos — we’ll verify your kicks.
    Kizo operates as a digital-first brand with products available through Amazon. We don’t currently have physical retail locations or showrooms, but we’re exploring options for pop-up events and brand experiences in the future.

    Ready to Find Your Next Pair?

    Browse the full Kizo collection on Amazon — from classic kicks to limited-edition releases

    Shop Kizo on Amazon